Refund Policy
By booking an appointment on this website, you agree to the following refund policy:
- Cancellation by Us: If we cancel your appointment due to unforeseen circumstances, you will receive a full refund or the option to reschedule at your convenience.
- Cancellation by You: If you choose to cancel your appointment for any reason, no refund or rescheduling will be provided. Please book carefully.
- Missed Appointments: If you fail to attend the scheduled appointment without prior notice, no refund or rescheduling will be granted.
- Late Arrivals: If you arrive late for your appointment, the session will still conclude at the scheduled time, and no refunds or extensions will be provided.
- Refund Processing Time: If a refund is applicable due to cancellation from our end, it will be processed within 5-7 business days.
- Payment Disputes: If a payment dispute is raised, we reserve the right to withhold future appointments until the dispute is resolved.
- Force Majeure: In cases of natural disasters, government-imposed restrictions, or technical failures, we will provide an option to reschedule but not a refund.
- Technical Issues: If technical issues prevent the appointment from taking place, we will reschedule the session at no additional cost.
- Fraudulent Activity: If fraudulent activity is suspected, we reserve the right to cancel the appointment without issuing a refund.
- Refund Exceptions: Special refund cases will be handled at our sole discretion, and we may request supporting documentation.
- Modification of Policy: We reserve the right to update or modify this refund policy at any time without prior notice.
- Contact for Refunds: If you believe you are eligible for a refund, please contact us with relevant details, and we will review your request.
We understand that certain circumstances may arise where a refund is necessary. Our policy aims to balance fairness to our clients while ensuring our business operations remain sustainable. If a refund request is submitted, we will carefully assess the situation to determine eligibility.
All refund requests must be made in writing, providing relevant details such as the appointment date, reason for refund, and any supporting documentation. Requests submitted without adequate information may not be considered.
In some cases, we may provide partial refunds depending on the circumstances leading to the cancellation. Such decisions will be made on a case-by-case basis, and our determination will be final.
To ensure transparency, we maintain a record of all refund requests and their resolutions. This helps us analyze patterns, improve our service quality, and make policy adjustments as necessary.
If you experience technical difficulties that prevent the successful completion of an appointment, please notify us immediately. We will investigate the issue and, if verified, offer a rescheduled appointment at no additional cost.
In cases of extreme personal emergencies, we may consider refund requests on compassionate grounds. However, proof of emergency may be required for verification.
Our policy is designed to protect both the service provider and the client. By booking an appointment, you acknowledge and agree to abide by these terms. If you have any concerns about this policy, please contact us before making a booking.
We reserve the right to make exceptions to this policy in extraordinary circumstances, at our sole discretion. Any amendments to this refund policy will be communicated through our official website and will take effect immediately upon posting.
For further inquiries regarding refunds, please email our support team at [email protected]. We strive to respond to all queries within 24-48 hours.
Our goal is to provide the highest level of service to our clients, and we appreciate your understanding and cooperation regarding our refund policy.